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SAYE ARTISAN for NORMAILLOT / KILIM - CAFTAN

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Kilim is the most vivid example of Anatolian weaving transformed from the past to the present. These dresses, each of which has its own special meaning and woven in a way that is our favorite. Our pattern colors on the shoulders of this caftan are Normaillot's signature colors.

Returns and exchanges are not accepted because the products are produced in limited quantities.

Out of stock products are produced within 7 days upon special order.

  • 100% handwoven cotton fabric
  • Decorative hand stitch
  • Can be dry cleaned or machine washed on the delicate setting
  • Saye Artisan designs destination wear for hip and sophisticated women who value quality, history, sustainability and uniqueness. They create fashion made to last, versatile pieces that transition from day to night and from beach resorts to city.

    Founded in 2019 by Gizem Veral, who is the biggest fan of artisan handicrafts in every field and cherish her craftswo-men in the Atölye Lobi which is her other passion and dream job.

    She was aware that some villages in Anatolia were still weaving in houses, then she started to travel from village to village, learned a lot from the weavers, that the women in the villages started to work in other jobs because their weavings were not attracted and this art was losing its value. It was necessary to start somewhere, and that's what she did.

    SAYE ARTISAN pieces are woven in Turkey by talented artisans honoring traditional hand-loom techniques which has been used by generations in their villages. Fabrics are woven completely on manual looms without using electricity.

    All the pieces are originated from sustainable and ethical values and inspired by the rich Anatolian motifs, sunsets and historical places so each piece has its own purpose and meaning.

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    RETURNS, EXCHANGES AND SHIPPING

     What Does Made-to-Order Mean? 

    Our products are made-to-order. This means that each piece is made especially for you in our atelier once the order is placed.

    Fashion is the second-worst industry (after oil) when it comes to pollution. We do our best to not contribute to this waste and minimize our effect on the planet. One of the steps we take is implementing a made-to-order policy. This helps us become more sustainable by reducing our waste and therefore minimizing our carbon footprint.

    All made-to-order pieces take 1-5 business days to be made and shipped out to you.

     

    Returns and Exchanges

    Since our products are made-to-order, we cannot accept returns. However, we offer exchanges or in store credit. Send an email upon your exchange request to customercare@normaillot.com  If you believe your garment to be faulty, please contact us.

    Only, reported requests to this email address will be taken into account.

    Your item must be unused with hygienic lines and all tags attached in its original packaging including all accessories intact and with its dust bag. The item must be in the same condition that it was received. A receipt or proof of purchase must be included. You will be informed once we receive the items and Normaillot reserves the right to deny exchanges if the merchandise does not meet policy requirements. In Sale items, the product can be changed with other discount products if the product is in stock.

    Earrings and scrunchies cannot be returned or exchanged due to hygiene reasons.

    Items from the Brand Collaborations cannot be returned or exchanged due to the products being limited edition.

     

    Gifts

    If the item was marked as a gift at the time of purchase and shipped directly to you, you can exchange the item within 14 days by including the gift card.

     

    Shipping

    For international purchases made online, the purchaser is liable for shipping expenses, any taxes and duties owed.

    Shipping cost of the return and exchange belongs to the customer including both return and deliver of the exchange too.

    To return your product, mail your item to Attn: Norma Mayo Konfeksiyon San. ve Tic A.S. Address: Akat Mahallesi, Zeytinoglu Caddesi, Isciler Sokak, No:3 Besiktas - Istanbul, 34335 TURKEY +90 544 472 62 82


    Normaillot does not accept responsibility for items lost in mail during returns and exchanges. Shipping costs are non-refundable.

    All orders are processed for shipment within 1-5 business day (unless it is specified otherwise). Orders are shipped Monday to Friday.

    Our deliveries to Europe, America, Asia and Australia would take 1-5 days. For more information please contact customercare@normaillot.com. 

    Norma Mayo Konfeksiyon San. ve Tic. A.S. will not be liable for any loss or damage caused by you through any reasonable or unavoidable delay in delivery.

    International Shipping Policies

    All prices on www.normaillot.com are displayed in local currencies but will be charged in Euro according to the daily exchange rate of your bank.

    Please check with your local customs office for further information. 

    Ownership & Risk

    Ownership and risk of damage of goods will pass to you upon delivery at your specified address.