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• We design our pieces to be worn for years, not for passing trends.
• Every piece is made in Istanbul, in limited numbers, through a transparent production process.
• Our packaging avoids unnecessary plastic, and we work to keep waste as close to zero as possible.
• Learn more about our approach to sustainability →

WhatsApp: +90 544 472 62 82

Email: info@normaillot.com

Head Office: Seyrantepe, Altınay Cad. No:29 D:7, 34418 Kağıthane/İstanbul, Türkiye

Delivery Information

Orders for our Express Delivery labeled dresses are prepared for shipping within 1–3 business days.

For all other product groups, orders are prepared for shipping within 1–5 business days. For made-to-order pieces, production and preparation time can range from 1–14 business days.

Shipments are made via our courier partner.

If your order needs to be prioritized due to an urgent situation, you can reach us via our WhatsApp support line. Our team will be happy to help as quickly as possible.

Thank you. We believe in creating pieces worth the wait.

Made-to-order products are not eligible for a refund. A size or style exchange is available under eligible conditions.

You can create an exchange request yourself in a few steps using your order number and phone number: Start an Exchange →

For more details, please review our Return & Exchange Policy.