Delivery Information
Orders for our Express Delivery labeled dresses are prepared for shipping within 1–3 business days.
For all other product groups, orders are prepared for shipping within 1–5 business days.
For made-to-order pieces, production and preparation time can range from 1–14 business days.
Shipments are made via our courier partner.
If your order needs to be prioritized due to an urgent situation, you can reach us via our
WhatsApp support line.
Our team will be happy to help as quickly as possible.
Thank you. We believe in creating pieces worth the wait.
Made-to-order products are not eligible for a refund. A size or style exchange is available under eligible conditions.
You can create an exchange request yourself in a few steps using your order number and phone number: Start an Exchange →
For more details, please review our Return & Exchange Policy.
